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The process is not improved until it’s standardised

Masaaki Imai, Founder of the Kaizen Institute once said, "It is impossible to improve any process until it is standardized.
  • 25 May 2023
  • Tom Hughes

So often we make a great “improvement” to a process, only to find a few days later, that it’s faded away. Nobody is following that new process, it just didn’t stick.

Masaaki Imai, Founder of the Kaizen Institute once said, “It is impossible to improve any process until it is standardized. If the process is shifting from here to there, then any improvement will just be one more variation that is occasionally used and mostly ignored. One must standardize, and thus stabilize the process, before continuous improvement can be made..”

Well spoken that man!

We’ve all been there and without a tool to make standardisation easy, and to be as close to where the value is added as possible, it’s nigh on impossible to effectively carry out. Really, it’s just within the reach of the very largest organisations who can afford to throw resources at the problem, in terms of documenting the process and constantly training and reinforcing the method with the frontline.

We’re proud that GembaDocs shifts this paradigm. It’s so easy to use that anyone can make a standard, removing the bottleneck of “that guy” (or girl) who is the only one who can, and also the only one who truly owns the standards. 

It truly DEMORCRATISES STANDARDISATION and makes the workplace better, which is what we are all about.

Make your workplace better too!

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