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GembaTalk S1 E3 – Why “Knowledge is Bad” with Stephan Hilmer of Tridelta Meidensha

Stephan takes us through how someone is only an expert when they're able to train someone else, how they utilize critical thinking approaches with Kaizen time and how they have CEOs of each department for continuous improvements.

Tom Hughes sits down with Stephan Hilmer, COO of Tridelta Meidensha, to discuss how standard processes revolutionized their approach to efficiency and training. Stephan reveals how Lean methodologies helped their company navigate the challenges of the pandemic and optimize production.

“Knowledge is really, really bad. Knowledge is bad until you put it on paper. You are the expert when you get everybody able to do whatever you are doing right now” – Stephan Hilmer

Watch now

“It’s important to make failures because you learn from it.” – Stephan Hilmer

Listen

Key Topics

  • The impact of Lean thinking on manufacturing efficiency
  • Why undocumented knowledge is a risk to organizations
  • Tridelta Meidensha’s journey with SOPs and GembaDocs
  • Training strategies for implementing and sustaining Lean principles
  • How they utilize CEOs and flow managers of each department for continuous improvements.
  • The role of daily Kaizen time and critical thinking for SOP development

“Trust your people, train your people, and then you will explode.”

– Stephan Hilmer

Takeaways

  • Expertise only benefits an organization when it’s accessible to everyone.
  • The best SOPs are those that frontline workers use and improve daily.
  • Investing in employee learning creates a sustainable culture of excellence.
  • Standardization isn’t a one-time task; it’s an ongoing process of improvement.

Links and Resources

Tridelta Meidensha
  • Full Tour of Tridelta Meidensha, in UK and German, at
  • Lean Made Simple tour of Tridelta Meidensha
  • Find out more about Tridelta Meidensha
GembaDocs
  • Explore GembaDocs for your training needs and process documentation.
  • Tom’s LinkedIn
  • GembaDocs on LinkedIn | YouTube | Instagram

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GembaTalk Episodes

Pankaj Malik

GembaTalk S1 E6: How “What’s in it for me” revolutionized IOTAFLOW’s culture with Pankaj Malik

From daily struggles to Lean success, find out how IOTAFLOW created 1,000 SOPs, boosted efficiency, and transformed employee engagement and

Read on..
GembaTalk S1E5 Brian Meyers

GembaTalk S1 E5 – “Just Start!” to overcome perfection and implement lean, with Brian Meyers

After a trip to Japan, Brian Meyers realized his factory needed a Lean overhaul – he just didn’t realize it

Read on..

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